IT support
Something has stopped. Tell us what, plainly.
Use this form for IT problems with something already in use. No service needs ticking for pure IT matters. We read support requests Monday to Friday, 09:00–18:00 UK time; we cannot promise a fixed response time.
What makes a report useful?
What you did, what you expected, what happened, when it began, who is affected and any exact error text.
Should I send passwords?
No. Never put passwords in this form or in email.
Is it urgent?
Call +44 7828 721632 during working hours, and also send the form so the details are written down.